GROUP RESERVATION POLICY
To make a reservation at Tavern Arka Restaurant by phone, please call +385 20 694 659 or, simply fill out the Group reservations form on our website. By submitting the reservation form, you will receive a written confirmation for your reservation.
One feature of services provided by Tavern Arka Restaurant, (Colonna d.o.o.) is to assist you with securing a Group reservation at our Restaurant. When you request a reservation at Tavern Arka Restaurant, the reservation is not confirmed until you receive a confirmation either by email or by SMS (Text Message), or telephone call from our service staff.
Once confirmed, you agree to honour the reservation by arriving on time and by paying for a meal. You also agree not to book more than one reservation for your personal use (or party of friends) during any one same day and agree that you will not resell or attempt to resell any reservations made through the services.
RESERVATION MODIFICATIONS
If you need to modify a confirmed reservation, please email us at group@tavern-arka.com or respond to the confirmation SMS text message (or simply call) us at any time. We will make the requested modification(s)! However, please note that the Restaurant cannot always accommodate modifications and all modification requests are subject to availability and confirmation by the Restaurant.
By providing your email address and mobile phone number during any Group reservations, you are consenting to receive communications (including SMS text messages) from Tavern Arka Restaurant at that email address and mobile phone number, including but not limited to communications about Group reservation requests and modifications to reservations.
Reservations are subject to availability, at our discretion. Please call the designated telephone number specified on the restaurant’s home page (footer) to make your reservation or use the web reservations form. Please note that a voucher (Gift Coupon) is not a guarantee of a reservation.
The Tavern Arka Restaurant has 72 indoor seats (standard setup) and 24 outdoor seats. So, we just can’t think of a better and fairer system for those that have no reservation then, first come, first served.
SMS or TEXT MESSAGES
By providing us with your mobile phone number when you make your reservation, you are expressly opting-in to receive SMS and text messages from us relating to the Services. For example, we may send you SMS or text messages about your reservation requests you make through the website. You acknowledge that messaging and data rates may apply depending on your mobile phone service provider and that you are solely responsible for paying for any such SMS text messaging fee.
RESERVATION CANCELLATION POLICY
You may cancel a pending reservation request that has not yet been confirmed at any time without any penalties or worries. We will accept your cancellation, no questions asked!
However, once your reservation is confirmed, the Restaurant is setting aside the reserved area especially for your group and you agree to honour the reservation by arriving at the Restaurant on time and fully paying for the agreed deal.
Although we understand that plans may change, if you cannot honour a confirmed Group reservation, you must cancel the reservation through our services according to the cancelation details specified in our agreement.
Group reservations that are not cancelled timely and according to this cancellation policy with a minimum of 12 days prior the confirmed reservation date & time, may be charged a cancellation fee and their email address may be blacklisted.
Thank for your understanding and hope to welcome you to Tavern Arka Restaurant soon!
The Tavern Arka Restaurant Management (Colonna d.o.o.)
